Get in Touch With Us

Got a question about how we review offshore sportsbooks, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page explains the best ways to reach us and what you can expect once you do.

Ways to Contact Our Team

Email is the most reliable way to reach us. We read every message that comes in and aim to reply within two working days. If your enquiry relates to a specific sportsbook, bonus offer, or a claim made anywhere on the site, please mention the exact page so we can look into it quickly and accurately.

Because we cover a fast-moving corner of the internet — offshore sportsbooks change bonus terms, payout policies, and even licensing arrangements without much notice — we rely on a two-way relationship with readers. If something looks out of date, we want to know.

What We Can Help With

• Questions about our rankings — how we scored a particular offshore sportsbook, why one site ranks above another, or what our editorial rating actually measures.
• Corrections — bonus terms, rollover requirements, payout methods, or licensing details that have changed since we last checked. Offshore operators update these often, and accuracy matters more than speed to us.
• Content requests — a sport, market, or payment method you'd like to see covered in more depth, or a topic related to offshore betting that we haven't addressed yet.
• Responsible gambling concerns — if you or someone you know is struggling with gambling, please say so in your message. We'll point you toward the National Council on Problem Gambling helpline (1-800-GAMBLER) and other resources, and we take these messages seriously and confidentially.
• General feedback — anything about the site's usability, clarity, or coverage that would make it more useful to you.

What We Can't Help With

We're an independent review and comparison site, not a sportsbook, payment processor, or customer support desk for any operator listed here. If you have an account issue, a dispute over a withdrawal, or a question about a specific bet, that has to go through the sportsbook itself — we have no ability to access accounts, release funds, or intervene in a dispute between you and an operator.

We also can't offer legal or tax advice. If you're unsure whether offshore betting is permitted where you live, or how winnings should be reported, that's a conversation for a licensed attorney or tax professional in your state — not something we can answer definitively, since offshore sportsbooks operate in a legal grey area for US bettors and rules vary by state.

What Happens After You Send a Message

Every message is read by a real person on our editorial team — there's no automated reply standing in for an actual response. Most enquiries get a reply within two working days, though corrections and detailed research requests can occasionally take a little longer while we verify the details against the operator's own current terms.

If your message leads to a change on the site — a corrected figure, an updated bonus term, a note about a licensing change — we appreciate the tip. Reader input is one of the ways we keep our coverage of offshore sportsbooks current.

A Reminder About What This Site Covers

Before reaching out with a question about a specific offshore sportsbook, it's worth remembering the basics: these operators are licensed outside the United States, typically in jurisdictions such as Curaçao, Panama, or Costa Rica, and none of them are regulated by any US state gambling authority. That means the consumer protections you'd get from a state-licensed operator — segregated funds, formal dispute resolution, guaranteed payouts — simply don't apply. We aim to be upfront about that risk in every review, and we're happy to answer questions that help you understand it better before you sign up anywhere.

You must be 21 or older to bet with any sportsbook we discuss, and we don't advise anyone to gamble more than they can comfortably afford to lose. If gambling has stopped feeling like entertainment, the National Problem Gambling Helpline (1-800-GAMBLER) is free, confidential, and available around the clock.

Readers looking for a different kind of offshore product — outside sports betting — can also see our page on trusted non-GamStop casinos in the UK, though the contact details on this page apply site-wide, regardless of which section your question relates to.

Before You Write to Us

A few quick pointers that help us help you faster:

1. Mention the specific sportsbook, page, or bonus you're asking about, rather than a general question.
2. If you're reporting an error, include what you saw and, where possible, where you saw it (a screenshot description or the exact wording helps).
3. Keep account-specific issues (deposits, withdrawals, verification) directed to the sportsbook's own support team — we can't act on your behalf there.
4. If your message touches on responsible gambling, feel free to say as much or as little as you're comfortable with. We'll respond with resources, not judgment.

Thanks for taking the time to reach out. Honest, current information is only possible with input from people actually using it — and that's exactly what this page is for.